Privacy and Cancellation Policy

spike — Mon, 07 Jul 2008 09:35:20 -0700

CANCELLATION POLICY:

If you would like to cancel your order, please call or email our Customer Care Center at (858) 459-8707 or info@spikeandmike.com.
Orders can be cancelled before being shipped.
If your order has already shipped from our warehouse, we cannot cancel your order.
Your order must be returned within 30 days of purchase.
Customer can request a refund within 15 days of receiving item.

Spike & Mike uses your personal information to:
Create a user-friendly and satisfying online shopping experience for you.
Quickly and expertly service your account.
Provide you with products you have requested.
Inform you about additional products or services that may be of interest to you.
Wewant our customers to have complete authority over their personalinformation. In fact, you can visit our site without telling us who youare or revealing any information about yourself.

Ourinformation gathering is initialized during the sales transactionprocess and when customers respond to promotional offers and directcommunications. If you choose to give us personal information via theInternet that we or our business partners may need — either tocorrespond with you, process an order, or provide you with timelyinformation — we will let you know how we plan to use such information.If you tell us that you do not wish to have this information used as abasis for further contact with you, we will honor that request. We donot spam or engage in intrusive campaigns.

We do not sell your personal information to third parties except under the following limited conditions:
Aspart of normal business operations, we share select information forlegal/regulatory purposes required by the Internal Revenue Service,Securities and Exchange Commission, and other regulatory and governmententities.
Weoccasionally invite selected third parties to participate in offers wefeel would be attractive to Fanfire customers. If you wish topermanently opt out of these offers, you may do so at any time.
We analyze and report on customer data in the aggregate, never on an individual basis.

Spike & Mike's

Privacy and Cancellation Policy